Privacy Policy
Effective October 6, 2026
PlanMyStops is a route planning and dispatch service operated by IT Summit Services ("we", "us"). This policy covers the PlanMyStops website and the PlanMyStops Driver app for iOS and the web.
PlanMyStops is used by businesses (our "customers") to plan routes and dispatch their own drivers. Driver accounts are created and removed by the driver's employer. There is no public sign-up in the driver app.
Information we collect
- Account information: name, email address or driver code, and an internal user ID, provided by your employer when your account is created.
- Precise location: while you are signed in to the driver app and on an active route, the app sends your device's GPS location to PlanMyStops, including when the app is in the background or your phone is locked. Location is not collected when you are not on an active route or are signed out.
- Photos: photos you take or choose in the app as proof of service at a stop.
- Stop activity: stop status, arrival and completion times, and notes you enter.
- Device identifier: an app-generated ID used to keep your device signed in. It is not an advertising identifier.
How we use it
Only to provide the service to your employer:
- Show dispatch where each truck is and how the route is progressing.
- Plan, optimize, and update routes and arrival times.
- Record proof of service and the service history for each customer location.
- Sign you in and keep your account secure.
We do not use this information for advertising, we do not track you across other apps or websites, and we do not sell or rent personal information.
Who can see it
- Your employer: administrators and dispatchers at the company you drive for. Each company's data is kept separate; other PlanMyStops customers cannot see it.
- Service providers that process data on our behalf only to run the service: Google Maps Platform (maps, geocoding, and route optimization) and SendGrid (account emails such as password resets). They are not permitted to use it for their own purposes.
- Legal requirements: if required by law, subpoena, or court order.
How long we keep it
Location history, photos, and stop records are part of your employer's service history and are kept for as long as your employer's PlanMyStops account is active, so the company can review past routes and services. When an employer closes its account, or asks us to delete data, we delete it, except where we must keep it to meet a legal obligation.
Your choices
- You can turn off location or camera access at any time in your device's Settings. Live tracking and photo capture will stop working until it is turned back on.
- To access, correct, or delete your information, contact your employer, who manages your account, or reach us through our contact form.
Security
All data is sent over encrypted HTTPS connections. Access is limited to signed-in users of your own company, based on their role.
Children
PlanMyStops is a business tool and is not intended for anyone under 18.
Changes
If we change this policy we will update the effective date above. Material changes will be communicated to our customers.
Contact
IT Summit Services
Use our contact form.