PlanMyStops Support

Need help with PlanMyStops or the PlanMyStops Driver app? Send us a message through our contact form. Include your company name and a short description of the problem.

Drivers

• Can't sign in or forgot your driver code: your account is managed by your employer. Ask your dispatcher or administrator to reset it.
• Live location not updating: open Settings > PlanMyStops Driver > Location and choose Always. Make sure you are on an active route.
• Camera won't open: open Settings > PlanMyStops Driver and turn on Camera.
• Delete your account or data: ask your employer, or use the our contact form.

Companies

Administrators and dispatchers can reach us through the same form for setup, route planning, or billing questions.

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PlanMyStops is operated by IT Summit Services.